Service / Warranty
Transferable Lifetime Warranty
Lifetime Enclosures hereby provides the following warranty to the original purchaser on the premises on which the enclosure was originally installed.
- We warrant the framing material to be free from manufacturing defects and that under normal use and service the aluminum frame will not fail structurally for the life of the purchaser. (The painted aluminum will maintain most of its manufacturers color, however, atmospheric conditions and sun exposure may cause fading and/or discoloring not covered under this warranty).
- We warrant the roof panels to be free from manufacturing defects and that under normal use and building practices will not delaminate for a period of ten (10) years from date of purchase.
- We warrant the workmanship on the enclosure for the period of 5 years from the date of substantial completion against original defects.
Lifetime Enclosures, Inc will assume 100% of the cost of material for warranty replacement. Replacement parts supplied under this warranty are warranted for the life of the purchaser. If the part or component of the enclosure originally installed is no longer available and Lifetime Enclosures, Inc. decides to provide replacement, we reserve the right to substitute such part or component designated by us to be of equal price and/or quality.
The above warranties are extended to the original purchaser. This warranty is transferable to a succeeding purchaser of the residence on which the enclosure was originally installed. The warranty can be transferred by sending a letter and a transfer fee of $100.00 to Lifetime Enclosures, Inc., 5521 Chronicle Court, Jacksonville, Fl. 32256, within 30 days of the original transfer of the property.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS.
Condensation of the glass and non-thermally broken aluminum is a natural result of humidity within the home and/or changes in the interior and exterior temperatures, and does not indicate a defect and would not be included in this warranty. Salt and/or chemical exposure and damage, normal wear and tear items such as door hardware, closers, fasteners, etc., are also excluded from this warranty.
In the event of a failure of material or workmanship covered by this warranty, please notify us in writing. You may be asked to return the failed part to our factory for inspection prior to new parts replacement. We reserve the right to make an on-site inspection.
*OUR LIMITED LIFETIME STRUCTURAL WARRANTY APPLIES TO GLASS ENCLOSED SUNROOMS ONLY. This warranty is an option for most other products and can be purchased at an additional cost at the time of sale.
Lifetime Glass and Screen Warranty
Lifetime Enclosures hereby warrants to the original purchaser against glass and screen breakage for the life of the enclosure. This warranty covers glass and screen breakage due to any circumstances, other than damage caused through storm, fire, or acts of God and is limited to a maximum replacement of two (2) vents per year, and a maximum replacement of six (6) vents.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS.
Claims made pursuant to this warranty must be submitted in writing by the original purchaser, and no action, in law or in equity, may be commenced more than six (6) months after the defect was or should have been disclosed.
Customer must bring the broken window vent or screen frame to Lifetime Enclosures for repair or replacement. This warranty applies only to the removable glass vents in Glass Enclosed Rooms and does not cover frame repair, or repair to pool or screen enclosures.
Lifetime Vinyl Window Replacement Warranty
Lifetime Enclosures hereby warrants to the original purchaser against vinyl window damage for the life of the enclosure. This warranty covers replacement of damaged clear or tinted vinyl due to any circumstances, other than damage caused through storm, fire, or acts of God and is limited to a maximum replacement of two (2) vents per year, and a maximum replacement of six (6) vents.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS.
Claims made pursuant to this warranty must be submitted in writing by the original purchaser, and no action, in law or in equity, may be commenced more than six (6) months after the defect was or should have been disclosed.
Customer must bring the damaged window frame to Lifetime Enclosures for repair or replacement. This warranty applies to only Vinyl Window Enclosures and does not cover frame repair.